Refund and Returns Policy
We are always trying to provide quality products to our customers. However, while we hope that you are satisfied with your purchase, there might be times where you would want to return the product. If so, please review the information below.
- Return requests must be made within 7 days from the purchase date for a refund.
- The product must be in its original, unused, unopened condition.
- Return shall not be accepted if the same is attempted without original packaging, label, or any other accessories
- We shall not be refunding the original shipping costs with the return.
- Please mention the reason for your return by mailing it to us on firstname.lastname@example.org before you attempt the return
- Please attach the invoice copy attachment on email along with the mentioned reason.
- The shipping costs and handling charges shall be transferred to the customer which shall not be refunded, unless the product is in a damaged condition on receipt.
- Please make sure to have tracking number details of the preferred courier since the brand shall not be responsible for the lost packages.
- All returns will be credited to the original mode of payment. In case of cash payment, the amount shall be refunded as credits to your account which can be redeemed later on the next purchase.
- The refund can take upto 30 working days to reflect into your accounts.
Only the items purchased on www.misara.com are eligible for a return. Kindly mail and contact us regarding the return of the product. The address for communication shall be provided further on email by our team.
In case of a damaged product, please contact us within 7 days of purchase for a replacement. No item shall be exchanged after the 7 days of purchase.
If you have any further questions, please email us at email@example.com
Please note: Empty containers will not be accepted for refund.